You wake up in the morning… the shower
is not hot, you are moody. The coffee is lukewarm, you hate this. Your partner
asks you something, you answer with a snide remark. You take your car and there
is again a traffic jam. The whole day « sucks ». You come home
But what if you woke up in the morning
and said : « Today I am the mail-man, I want 10 000 clients to get their
mail in-time, and for me and my family i will receive some income and respect
Oddly enough, the shower would now be
hot, the coffee would smell nice and be tasteful. You would give a big kiss to
your partner and answer the question in a lovely way. Even if the traffic jam
was as big as before you would find a way to get though it faster. And the
whole day would move like a lightning. You would come home happy and would have
time for your partner.
What is the difference? The same shower, the same coffee, a similar traffic
jam. The difference is YOU.
In order to create electricity you need
a positive and a negative pole. Those 2 poles cannot move, they stay fixed. You
can then create current at the speed of light.
But if the 2 poles move, you create a magnet effect and you attract current
instead of creating current.
Similar it is with your being and the end result (having). If those are on one
line and fixed, you will create energy and things will go fast; But if you
doubt about who you are or who you want to be and if it is not clear what you
want to achieve for the clients and for yourself, the whole day is a misery.
Let’s assume the being here as the
position, the identity, the title. And the having as the end result of what you
This end result can be detailed into 4 categories: the result to the client of
what you do, the result to your colleagues of what you do, the result to your
family and the result to yourself.
We take again the example of a mail-man.
The first day at work, his boss tells him I want happy clients. What does he
He will throw away all the envelopes of the tax-office as well as the bad news
envelopes, and he will have happy clients, isn’t it?
But this is not the end result of a mail-man. The end result of a mail-man is
the exact information delivered to the exact place in the exact time frame.
This looks a stupid example, but most of the people of companies I have worked
with do not really know their end result to the client.
Now the mail-man comes into the office every day, his colleagues can say:
« There he is again, let us have a coffee far away from him. »
Or they can say: « Hello, how are you, come and have a coffee with
The mail-man is married. His wife can
say every morning: « Are you again going to this post office? » or she
might say : « Honey, here is some tea, have a nice day at the post
office ». A similar situation with his kid. The teacher ask them:
« What is your father doing for living? ». He might answer: »My
father is waking up every morning at 5 and comes back at 23:30 mostly
drunk. » or « My father is a mail-man and I am proud of him. »
So the mail-man assumes the identity of
mail-man, husband, father and of himself. he does a lot of things during the
day. Let us call this procedures and processes. And at the end of the day, the
mail-man has an end result for the clients, his colleagues, his family and
Now if the mail-man does not know his
end result for the client (or colleagues, family) he will put more and more
attention on how to do things instead of getting the results. His attention
goes now to procedures, processes. He slows down.
And if the procedures, processes become
too complicated he will now put all his attention on his position, title.
Totally introverted instead of reaching his end results, he will work on his
position. And thus fight for his position and title.
I see those examples every day in
business and private life with people. And the fact is that those people are good,
but they do not see their end results.
This brings down speed and effectiveness.
It even starts when the kid is young, father or mother ask the kid: « What
do you want to become later? » And the kid does not know it and for the
rest of its life is wondering what to become instead of just taking the time to
be,to do and to have results.
The question is not to be or not to be,
the question is do I have known end results and I am a person who wants those
end results. When you are in harmony
with your end results, the doing will start automatically. It is an automatic
motivating mechanism and it creates energy.
Lets create it.
Drs Marc De Turck
Special acknowledgement is made to Mr.
L..Ron Hubbard and his writings on Be,Do, Have.